With the change of the work environment, artificial intelligence (AI) is also becoming an integral part of the management of people. From recruiting to employee training, metrics to even psychological services, AI tools are streamlining the way that companies conduct business, improving productivity and creating more engaged and productive employees. In this blog, we will cover the most popular AI trends and workforce solutions tools and how they are changing the future of work and what businesses should know in order to stay ahead.
Table of Contents
1 AI-Driven Recruitment and Talent Acquisition
2 Artificial Intelligence for Training and Education of Workers.
3 AI for Performance Analytics and Employee Engagement.
4 AI for Forecasting and Planning of Workers – “Word Cloud”.
5 AI in Employee Health and Wellness and Mental Health.
6 Artificial Intelligence for Improved EX (Employee Experience)
7 AI-Enabled Diversity and Inclusion (D&I)
8 Automation and Robotic Process Automation (RPA) in HR
9 Conclusion: The Future of Work Is AI-Driven.
1. AI-Driven Recruitment and Talent Acquisition
Trend: AI is taking the recruitment business by storm. Hiring as a way of life is going away and being replaced with automated, AI-based tools that are able to search for, evaluate, and hire talent accurately and quickly. These programs are powered by Natural Language Processing (NLP) and Machine Learning (ML) techniques to filter CVs, rank candidates, and even conduct video interviews. The result? Improved and faster hiring — no bias.
Trending Tools:
1 HireVue: This service uses AI to rate the applicants during video interviews by evaluating their words and non-words such as tone of voice and facial expressions.
2 Pymetrics: Powered by neuroscience games, Pymetrics matches applicants’ cognitive skills to job demands using AI algorithms.
3 XOR.ai: Chatbot based recruitment system for candidate screening and interview scheduling, bringing out best candidate experience while conserving HR staff time.
2. Artificial Intelligence for Training and Education of Workers.
Trend: As companies put more emphasis on ongoing education, AI allows businesses to customize employee education. AI-powered platforms deliver personalized training programs according to one’s talents, needs, and goals. This hands-on model increases the productivity of employees and enhances the quality of skills.
Trending Tools:
1 Coursera for Business: Leveraging AI, Coursera suggests courses based on your learning goals so that your employees can keep up.
2 Docebo: AI-based LMS which can recognize user actions and send customized training materials to workers.
3 EdCast: EdCast’s AI-powered solution enables employees to get relevant, on-demand learning resources to keep up-skilling whenever and wherever they need it.
3. AI for Performance Analytics and Employee Engagement.
Trend: The annual performance reviews are being displaced by AI-powered feedback loops. These services offer real-time performance analytics, employee feedback, and take-home tips to optimise individual and corporate performance.
Trending Tools:
1 CultureAmp: AI-powered employee feedback, pulse survey, and employee morale insights platform.
2 15Five: Ai-based performance management software that makes weekly check-ins more automated, so managers can offer effective feedback and guidance to their employees.
3 BetterUp: AI-powered leadership, mental health and personal development coaching for your employees.
4. AI for Forecasting and Planning of Workers – “Word Cloud”.
Trend: AI empowers HR managers to make data-based workforce planning decisions. AI-enabled predictive analytics can also predict turnover, reduce requisitions, and spot talent shortages so that businesses are more accurately able to plan for the future.
Trending Tools:
1 Workday: Workday empowers HR departments with AI-based analytics to plan workforce, anticipate turnover, and hire for the right people.
2 ADP DataCloud: AI powered data analytics for labor costs, talent acquisition, and retention.
3 Ceridian Dayforce: Ceridian’s AI-driven solutions boost labor demand forecasting, scheduling and workforce planning for efficiency.
5. AI in Employee Health and Wellness and Mental Health.
Trend: As employees become the topmost priority of companies, AI is providing mental health services. Whether it’s spotting stress or providing personalised wellness information, AI solutions can target mental health problems in advance of they get out of hand.
Trending Tools:
1 Woebot: Artificial intelligence-powered chatbot that helps in mental health care by managing stress, anxiety and emotions in employees.
2 Headspace for Work: Mindfulness and meditation app with AI that provides tailored wellness products for mental health at work.
3 Ginger: Ginger provides AI-powered 24/7 mental health support to employees, offering coaching, therapy and behavioural resources.
6. Artificial Intelligence for Improved EX (Employee Experience)
Trend: AI tools are creating a new kind of EX – personalized engagement and seamless workplaces. AI is giving companies an easier, more productive and more rewarding employee experience — from onboarding to development.
Trending Tools:
1 ServiceNow: AI-based workflows in ServiceNow streamline HR tasks such as onboarding, employee support and issue management for an optimal employee experience.
2 Lattice: This AI-enabled performance management system customizes career development programs, so employees feel valued and plugged in.
3 Talla: Talla’s AI assistant is able to do repetitive HR work for you so your HR team can get on with strategic initiatives to deliver an enhanced employee experience.
7. AI-Driven Diversity and Inclusion (D&I)
Trend: Diversity and inclusion are the top priorities for businesses and AI is eliminating bias in hiring, promotion, and talent management. Analysis of job descriptions, candidate pipelines and corporate culture — AI can help diversity objectives be achieved and inclusion become part of the corporate DNA.
Trending Tools:
1 Textio: Textio applies AI to streamline job descriptions that are inclusive and do not contain biased terminology that might deter diversity candidates from applying.
2 HireVue: Other than hiring, HireVue employs AI to mitigate unconscious bias on hiring interviews, thus making selection more equitable.
3 Blendoor: This app is AI-based and “blinds” resumes and other identifiable information so hiring can be based on skills and not on personal features.
8. Automation and Robotic Process Automation (RPA) in HR
Trend: RPA helps to automate manual HR activities such as Payroll, Benefits, and Document Management. This frees up HR departments for strategic activities of higher value.
Trending Tools:
1 UiPath: UiPath’s RPA solution helps in automating many HR processes, from payroll to benefits administration, for greater accuracy and efficiency.
2 Automation Anywhere: Automate recruiting and onboarding to save HR teams time and paper work.
3 Kofax: With Kofax’s AI-based automation, HR teams can get rid of tedious paperwork and avoid making mistakes and shift resources to strategic tasks.
Conclusion: The Future of Work Is AI-Driven.
AI-based tools are changing how companies conduct work operations to streamline recruitment, training, performance monitoring, employee engagement, etc. It is only going to be more effective as AI evolves to deliver personalized experiences and based on data. Employers that adapt AI will be better able to serve the interests of their employees and establish more meaningful, high-performance, and productive work.
Companies need to integrate AI into their HR systems, so that the entire employee experience from hiring to career development and wellbeing is optimised. The future of work is here and it’s AI.
