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Oro Names Daphna Andrews as VP of Customer Experience

by techsterhub bureau
January 27, 2023
Reading Time: 2 mins read
Oro Names Daphna Andrews as VP of Customer Experience

Oro, Inc., a pioneer in the e-commerce space, has hired Daphna Andrews, a seasoned executive in the B2B e-commerce space, to the position of vice president of customer experience after the recent completion of a $13 million investment round. Andrews is a real B2B eCommerce visionary with over 20 years of experience creating, implementing, and managing business transformation initiatives for Fortune 100 organizations all over the globe.

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Andrews joins Oro from the digital transformation agency Gorilla Group, where she planned and oversaw strategic eCommerce and digital transformation programmes for market-leading business B2B customers. Andrews was a Senior Product Manager at HP. He was a key team member that established and expanded HP’s worldwide B2B eCommerce initiative, which increased annual sales by more than $6 billion.

 

Andrews is well-known in corporate transformation, process optimization, and technology monetization because of her customer-first philosophy, global perspective, and attention to detail. At Oro, Andrews fosters lasting connections with customers and partners, enabling customers to get the most out of their investment in Oro solutions.

 

Oro’s mission is to help businesses sell online, whether they’re seasoned professionals or making their first venture into business-to-business (B2B) commerce with the use of its proprietary OroCommerce platform. Oro’s solutions provide retailers with exceptional adaptability and scalability because of their industry-leading out-of-the-box B2B capabilities, such as native CRM and configurable workflows.

 

“We realized we needed a true customer advocate who could understand sellers’ requirements and assist them reach their objectives on a really global scale,” said Yoav Kutner, CEO of Oro. “Embracing digital commerce is a major leap for any B2B organization.” According to Oro, “Daphna has the knowledge and drive we need to establish large new collaborations, broaden our reach, and expose a new generation of B2B sellers to the potential of Oro’s eCommerce services.”

 

At Oro, Andrews says, he has found “like-minded people that truly understand the power and complexity of B2B eCommerce. They have built a solution that empowers business users in ways I haven’t seen in any other platform.” Andrews has made it his mission to make the process of digital transformation easier for B2B sellers. My mission is to provide clients with a seamless digital experience that not only improves their lives and the success of their enterprises but also provides them with the “aha!” moments that accompany revolutionary digital changes.

 

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