Glia, the leader in digital customer service (DCS), today announced that it has been ranked #219 on the Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecom, life sciences, fintech, and energy technology company North America, now in its 28th year. Glia grew 696% from 2018 to 2021.
Glia attributes the strong growth, particularly in the financial services industry, to the increasing adoption of digital customer service as institutions strive to adapt the customer experience to today’s on-screen lifestyle.
“Glia set out to reinvent customer service for a screen world 10 years ago. It’s gratifying to secure a spot in the Deloitte Technology Fast 500 for the third consecutive year, a decade later. In financial services, the customer experience is rapidly evolving into a key differentiator for businesses, driving increasing interest in digital customer service (DCS) solutions. We look forward to continued growth in the years to come,” said Dan Michaeli, CEO, and co-founder of Glia.