By assisting businesses in reimagining their customer experiences, Aceyus has earned a reputation as a reliable partner. Five9, a pioneer in intelligent cloud contact centers, has honored Aceyus as a 2022 Global Partner Award winner.
Five9’s worldwide network of Channel Partners, Systems Integrators, Strategic Alliance Partners, and Independent Software Vendors are honored at the annual Five9 Global Partner Awards (ISVs).
Aceyus received the “ISV Partner of the Year” award from Five9.
Aceyus and Five9 have partnered to provide visualization, analytical, and reporting software solutions to contact centers, which have helped businesses like FedEx, CVS, and BUPA better manage their operations and create a better experience for their agents and consumers.
More than 2,500 clients benefit from Five9’s innovative cloud services, allowing billions of yearly call minutes. Using digital engagement, analytics, workflow automation, workforce optimization, and use AI, the Five9 Intelligent Cloud Contact Center helps businesses give more personalized service to customers, boost employee morale, and increase revenue.
Since Five9 understands that it will need to co-innovate with software and service providers to create future customer engagement solutions, the organization is actively expanding its partner ecosystem.
Jake Butterbaugh, SVP, of Global Partner Organization, at Five9, stated, “At Five9, we acknowledge that our partners play a crucial role in delivering excellence.”
“All of our partnerships, no matter how big or little, are essential to our growth and success. In addition, our collaborations are essential to the success of our joint clients, and without Aceyus, we would not have had a successful 2022.”