CUJO AI, the global leader in network intelligence and security solutions for network operators, is scaling its device intelligence services to over 2 billion connected devices, the largest inventory in the world. As a pioneer of device intelligence in telecom, CUJO AI demonstrates the most comprehensive device detection, categorization, and protection capabilities.
Network operators agree that knowing what devices are connected to the home network and how they are being used is crucial to providing their customers with a good Wi-Fi experience. However, this task is challenging due to the sheer volume and diverse selection of devices, compounded by the limited data to accurately identify and classify devices within the network.
“Customer experience is the cornerstone of success for any industry, and at Comcast, we are committed to delivering exceptional innovation and service that exceeds our customers’ expectations,” said John McCann, SVP of Connected Living Technology, Comcast. “By leveraging CUJO AI’s technology, we have enhanced our customers’ experiences in managing their Wi-Fi connectivity, advanced security, and self-management for their Xfinity services.”
Device intelligence goes beyond simple device identities and provides useful device context. Leveraging advanced machine learning algorithms, CUJO AI technology recognizes and reports key device characteristics, including device type, model, operating system, and capabilities. With over 50,000 device models already recognized and approximately 1,000 new device models added each month, CUJO AI’s solution is quickly becoming a preferred choice for leading service providers in North America and Europe.
“The first step in improving the customer experience is to understand what is happening on their networks,” says Remko Vos, CEO of CUJO AI. “Leveraging device intelligence offers network operators an unprecedented opportunity to deliver personalized, continuously optimized connectivity that not only meets evolving customer needs, but also facilitates the development of innovative, data-driven products.”