Genesys®, a global cloud leader in customer experience orchestration, today announced Xperience 2022, the company’s virtual event held June 8–9. The event will bring together CX leaders from organizations of all sizes and industries to explore how to succeed in today’s experience economy through digital empathy.
In a time when customer and employee loyalties are declining, the next horizon of experiences will be built for people. During Xperience, attendees will hear how to connect the physical and digital realms where people live and work through fluid experiences.
At Xperience, Thrive Founder and Chief Executive Officer (CEO) Arianna Huffington, and AT&T Executive Vice President and Consumer Chief Customer Officer Melissa Arnoldi join Genesys Chairman and CEO Tony Bates to discuss how consumer and employee expectations are changing. They’ll also share tips for achieving business success by orchestrating stronger people-centered experiences.